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Travel Agencies & Holiday Planning Awards


In order to recognise the achievements of smaller travel agencies two categories are graded by size.

Best Independent Travel Agency

  • Large
    • 50 to 100 retail outlets
  • Medium
    • 10 to 49 retail outlets
  • Small
    • Less than 10 retail outlets

Definition - Travel Agencies (Retailers)

A travel agency provides advice and booking facilities for tourism related services to the public on behalf of suppliers such as tour operators, airlines, car rentals, cruise lines, hotels and railways.

Entry Criteria

Where relevant, customer protection must be provided in the event of company failure via a recognised bonding or insurance scheme.

National Travel Agency

    A33 : Best National Travel Agency

  • Brands with more than 100 physical retail outlets and homeworker groups with national coverage.

Independent Travel Agency

    A34 : Best Independent Travel Agency

  • Size graded by number of physical retail shops. Open to agencies within consortia but not vertically integrated or a brand operating under the umbrella support of a larger parent company.

  • Large
    • 50 to 100 retail outlets
  • Medium
    • 10 to 49 retail outlets
  • Small
    • Less than 10 retail outlets

Cruise Holiday Retailer

    A35 : Best Cruise Holiday Retailer

  • Size graded by number of cruise passengers booked during latest 12 months accounting period.

Online Travel Retailer

    A36 : Best Online Travel Retailer

  • Online retailers offering holiday and travel products from various suppliers (can be in addition to physical retail agency).

Holiday Planning

    A37 : Best Online Travel Deals Provider

  • Referral and transactional websites promoting a range of travel products and offers from various suppliers.

    A38 : Best Travel Price Comparison Website

  • Aggregator/metasearch websites presenting the best deals across a range of suppliers - non-transactional.

    A39 : Best Travel Review/Ratings Website

  • Website providing travel reviews and/or customer feedback - non transactional.

    A40 : Best Consumer Holiday Magazine

  • Printed consumer travel publications available from news-stands or delivered to a subscribed readership (with or without companion websites).

Click here to apply for award(s) category listing. The nomination fee is £150 plus VAT per brand/per category