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BTAConnect

Our Media and Trade Partners

We would like to thank our media and trade partners. Their insight and support has contributed towards making the British Travel Award the largest and most influential resource for UK consumer opinion on leisure travel and tourism performance.

What our Partners have to Say

APH are proud, once again, to support the British Travel Awards in this, the most turbulent year ever for the UK travel industry.

Just like early summer travellers and the rest of the travel industry we have had an extraordinary few months:

Following government advice, we closed our offices on 1 April and furloughed staff. We made sure we took good care of the handful of cars left by travellers stranded abroad, some of whom only made it back in August! We re-opened gradually at the end of June and like so many firms in our sector, worked through a redundancy programme which reduced our staff by a third and saw the closure of own car park serving Birmingham Airport.

We returned to tens of thousands of customer requests having jumped from the normal cancellation/change rate of 3% to an extraordinary 100% , for all bookings over a 4 month period.

There was no alternative but to plough-on and start dealing with the backlog.

We are now finally catching up; we have developed a brand-new voucher system, offering customers a credit worth up to 130% of the value of their original booking which they can redeem on-line. For those customers wanting a refund, we have issued thousands of cheques where we no longer hold customer payment card details due to our GDPR card-purging process. We have also selected a trusted partner at Birmingham to offer an APH branded product to continue to serve this airport.

Like everyone else, we are eager to return to normal and continue to benefit from the joy and lifelong memories that travel brings to each of our lives.

Meanwhile, here at APH, we all remain focused on fully restoring our award-winning service.

https://www.aph.com



https://www.avis.co.uk



We are delighted to support the British Travel Awards. Although different for all of us this year we will celebrate with the fantastic companies who'll receive well deserved recognition from the buying public. Together we will get people travelling and enjoying the word again.

Converge Exhibitions produce targeted, bespoke consumer travel exhibitions that enable you to connect and engage with your new customers. Our immersive and inspirational approach makes Converge Exhibitions unique, our shows deliver that all important LIVE marketing platform where exhibitors do business with a target audience relevant to their business.

We are gearing up for an amazing “dual” show 9-10th October 2021 in Harrogate that you can get involved with now. The Wildlife and Safari Travel Show and The Grown UP Travel Show are specifically targeted at the right demographic for you to impress these engaged visitors looking for your expertise and to book their next holiday. The shows are marketed individually but as they take place under one roof you get two amazing shows for the price of one. We have chosen our date of the show carefully to time it right and allow you preparation and for the world to find its “new normal” and we look forward to seeing you interact with our visitors - your new customers.

Good luck to all nominated companies! The job you do is fantastic and its excellent to see you recognised every year, but especially this year when you have has to show tenacity, positivity and dedication to your customers during the most challenging of times.

http://www.convergeexhibitions.com



At such a difficult time for the travel industry, Deloitte is pleased to continue to support the British Travel Awards. Due to the unprecedented circumstances and the current changes to the BTA’s there is no official scrutineering of the awards this year and Deloitte have not undertaken any procedures in respect of the 2020 voting outcomes. We look forward to continuing to work with Lori and her team as normal service resumes in future years.

Deloitte is an industry leader in the travel and aviation sector with a dedicated team offering a range of integrated services from financial, risk advisory, taxation, accounting and consultancy advice to help clients evaluate complex issues, develop fresh approaches to problems and implement practical solutions. Deloitte is led by a purpose: to make an impact that matters. We bring world-class capabilities and high-quality services to our clients.

With our unrivalled knowledge of the industry and the business challenges facing companies, we are able to bring together experts to help clients solve their most complex problems. We work with most of the world’s leading companies in the sector with a focus on providing outstanding service, maximising value for our clients and enabling them to make informed decisions.

We look forward to continuing to provide outstanding services to our existing clients and building new relationships through the British Travel Awards.

https://www.deloitte.co.uk/THS



http://www.newmarketholidays.co.uk/



We are extremely pleased to be supporting the BTAs and the travel industry during these unprecedented times. There are still future trips and adventures to be planned, and the BTAs are brilliant at helping us stay inspired and reward the best in our sector. Our customer service agents at Opodo are always there to support customers at the fullest capacity, and we look forward to helping our 17 million customers plan their next holidays.

http://www.opodo.co.uk



At P&O Ferries, we are proud to be supporting the British Travel Awards in what has been a very challenging year for the travel industry.

With over 180 years of history behind us, P&O Ferries have gained strength from difficult times in the past, and we are using this experience to support our customers as they carry out essential travel during this pandemic. Through providing safe and comfortable crossings for freight drivers and we offered a ‘Book with Confidence’ guarantee for those who booked with us during the uncertain times in the travel market, we are ensuring that we provide a great experience for all who choose P&O Ferries.

We can’t wait to be able to welcome tourist passengers back on board so that they can enjoy well-deserved holidays with their friends and families, and until then we will continue to provide a safe and relaxed experience for those who are travelling with us during these uncertain times.

http://www.POferries.com



http://www.parkpublishing.co.uk



https://www.postoffice.co.uk/travel



https://www.reachsolutions.co.uk



Silversea proudly supports the British Travel Awards in 2020 - a year that has left most of us yearning to travel. As the leading ultra-luxury cruise line, we recognise the power of travel as a force for good and we share this outlook with our curious guests, who are eager to discover the world with us again soon.

While our ships may have temporarily stopped sailing, our desire to bring innovation to the world of travel has been anything but stationary: in 2020 alone, we have taken delivery of Silver Origin in the first in-person cruise ship delivery since the global lockdown; we launched S.A.L.T. Lab Radio-a new culinary podcast, produced in the same immersive spirit as our pioneering new culinary programme, S.A.L.T. (Sea and Land Taste); we unveiled our new winter 2021/2022 voyages, which will call in 222 destinations in 67 countries, including eight maiden calls; and our new ship Silver Moon embarked upon her sea trials from Ancona to Trieste, ahead of her delivery in October 2020.

We’ve also introduced a number of initiatives designed to provide unprecedented flexibility to travellers during this difficult time, including our Cruise with Confidence programme and our Double Bonus promotion.

And there’s plenty more in the pipeline at Silversea Cruises. We can't wait to welcome you on board in the near future, when the time is right.

https://www.silversea.com/



With 2020 a year like no other, at Teletext Holidays we think it is vital for us to continue to support our partners at the BTAs as well as the thousands of holidaymakers who book with us every year.  We are delighted and proud to once again team up with the British Travel Awards and although this year’s event will be slightly different to what we are all used to, we are sure it will be another resounding success and we know that the travel industry will bounce back stronger than ever in the years to come.

https://www.teletextholidays.co.uk/



http://www.travelmole.com



In the most challenging year the industry has ever faced we are proud to support the BTAs. Travel may have been seriously disrupted but we know how important holidays are in helping people to relax, explore and share life’s best moments with loved ones. Even this summer we’ve seen how keen people are to travel so we will continue to do everything we can to provide safe, enjoyable holidays that help our customers discover their smile.

https://www.tui.co.uk/



Viking is a proud supporter of the British Travel Awards, one of the largest and most influential polls of consumer opinion in the UK.

Viking offers culturally enriching, destination-focused river and ocean cruises for travellers curious about the world, its rich culture and varied history. With the world’s largest fleet of innovative river ships Viking offers more comfort, more style and more choice of cruises across Europe, Russia and Asia – and soon the Mississippi. In 2015 Viking launched ocean cruises and in 2019 took delivery of its sixth ocean ship, Viking Jupiter, making it the world’s largest small ship ocean cruise line with each ship accommodating 930 guests.

For more information about river and ocean cruises sailing from January 2021, and expedition cruises launching in early 2022, go to:

https://www.vikingcruises.co.uk/